Innovative Enterprise Architecture Solutions

Serco developed and implemented an object-oriented, Unified Modeling Language-based Enterprise Architecture approach for defining, designing, and satisfying defense agencies' mission-critical Command, Control, Communications, Computers, and Intelligence requirements. Our net-centric approach to Enterprise Architecture employs a state-of-the-art object-oriented analysis and design system engineering approach to improve system architect's understanding of how best to integrate enterprise operations for optimal fulfillment of war fighting capabilities.


Innovative Enterprise Architecture Solutions

Serco Inc. is an award-winning leader in the application of object-oriented analysis and design (OOAD) for the practice of Enterprise Architecture (EA). Our Unified Modeling Language (UML) method, we call Net-Centric Enterprise Architecture, uses an object-oriented approach to define and model target enterprise operational processes - facilitating transition planning to a service-oriented architecture (SOA). Our professional services include a repeatable technique to capture mission requirements in context of operational use; discover common, extendable and reusable processes; and assist in the implementation of target capabilities via a well-managed spiral model. Our EA Center of Excellence in Colorado Springs is a showcase of state of the art architecture development facilities designed specifically for enterprise model development. Finally, we're experts in the art of collaboration to assist enterprise leadership in achieving the service-oriented perspective.

Department of Defense Architecture Framework Support

Defense agencies commonly use the Department of Defense Architecture Framework (DoDAF) to specify and deliver Command, Control, Communications, Computers, & Intelligence (C4I) and war fighting support capabilities. DoDAF defines a common approach for Department of Defense (DoD) architecture description development, presentation, and integration. The framework ensures that architecture descriptions are comparable and relate across organizational boundaries, including joint operations and multi-national boundaries. Serco's "Net-centric Approach to Enterprise Architecture" effectively implements the requirements, updated architecture views and "Fit-for-Purpose" vision of DoDAF Version 2.0. Unlike older approaches developed in an era of "stove-piped" operational models and non-service based architectures, Serco's approach employs the most advanced service-oriented technology and protocols available to ensure full interoperability among multiple, legacy and newly deployed systems. Serco's approach is uniquely suited to support the DoD's current emphasis on promoting Net-centric warfare, joint operations, and greater information sharing among military commands and units. In short, our method employs collaborative tools where operational stakeholders can effectively communicate operational needs to system developers.

Serco provides a proven DoDAF-compliant past performance across a vast array of customers to include:

  • Combatant Command (NORAD/USNORTHCOM)
    • Three nominations for the coveted DoD EA Award
    • Presented the NORTHCOM Homeland Defense & Civil Support Architecture at two major EA Conferences in 2009 and 2010
  • Major Command - Air Force Space Command (AFSPC), Army Training and Doctrine Command (TRADOC)
    • 13 years of experience as AFSPC's leading EA provider; 2010 nomination for DoD EA Award
    • Numerous contractor of the quarter awards for architecture performance
  • Services (Army, Air Force and Coast Guard)
  • Cutting edge DoD research (Air Force Research Laboratory)
  • Industry
    • Seven years support to Boeing for a vast array of commercial and defense applications; earned Boeing's 2006 Supplier of the Year Award and 2009 recipient of Boeing's Performance Excellence Award
    • Serco NA employs our architecture team to provide processes improvement across all business units

Thought Leadership – Innovative EA Applications to Prepare DoD Leadership For the Future

Serco employs our award-wining method far beyond traditional architecture views to provide DoDAF-compliant support to the DoD's Joint Capabilities Integration Development System (JCIDS) process. In addition to architecture model development to support JCIDS, we apply our proven OOAD method and industry unique architecture animation capability to develop:

  • Concept of Operations (CONOPS) development (textual and visual) and scenario modeling for Air Operations Centers, Combatant Command (COCOM) Headquarters / Command Centers, etc.
  • Business process modeling to serve as the framework for mission capability gap analysis and defensible resource allocation decisions
  • Dynamic scenario animations providing executive level overviews for complex missions for senior DoD/DHS leadership
  • EAs developed to serve as a "visually animated Concept of Operations"
    • Data-mining the resultant EA to create a CONOPS document
  • Identifying stakeholders roles, responsibilities & critical information exchange requirements
  • Using animations to serve as the framework for major exercises / tabletops
  • Capturing and managing operational and system requirements

At Serco, we highly value the tremendous benefits of our EA approach, as evidenced by the allocation of internal Serco funds to apply our EA practice to re-engineer and streamline internal company processes (e.g. Human Resource, Financial, etc.)!

Benefits of Our Innovative Approach


Serco provides state-of-the-art architectural visualization - we can actually simulate your DoDAF architectures and visualize them in 3-dimension

Net-centricity – We use OOAD techniques to define adaptable and reusable network accessible service components. These service components assume standard operational activities and data classes at a high level of interoperability. Defined as classes, these components demonstrate all the classical attributes of object-oriented (OO) technology, including inheritance - the ability to create new classes that expand the attributes of the parent. This OO approach provides a way to extend or adapt existing service components to unique requirements, while maintaining the high level of interoperability required for joint operations and affiliations with communities of practice. By expressing service components in industry standard UML, they become more available for discovery and reuse over the network by large architecture teams.

Warfighter Driven – The DoD's JCIDS attempts to ensure system acquisition satisfies warfighter desired capabilities and needs. Most contractors writing JCIDS documentation develop only the essential architectural products required to "check-the-box" as being compliant. We believe, however, that good integrated architectures are instrumental in JCIDS documentation development. In fact, our architectures are useful in automatically generating most of the information and analysis results required of JCIDS. We developed UML plug-in applications to extract useful and relevant information applicable to the desired capability - the data results are solid due to their extraction from an integrated architecture thoroughly vetted through the community of interest. Over the years, we've recognized the challenge of getting the non-architect to verify and validate the architecture data and we took on this challenge. In 2004, we began research to determine if UML objects could stimulate a visual scenario - sort of an animated High-Level Operational Concept Graphic (OV-1) driven by an Event-Trace Description (OV-6c) and we succeeded! Our object animation tool has been the cornerstone for capabilities based assessment, exercise planning and mission area concept of operations development and refinement. In addition, our architecture animation tool has proven highly successful in assisting non-architects to verify and validate architectural findings.

Our object-models provide streamlined, traceable representations of doctrinal approaches to command and control functions applicable to all services. They serve as a starting point to leverage OO technology to tailor new, interoperable solutions. We trace the operator roles and the operational activities needed to provide a required capability for the warfighter. Using UML association mechanisms, we realize system design to operational needs use cases - demonstrating how systems realize operational capability. IBM Rational recognized our industry best practice technique by incorporating our method into their highly acclaimed Rational Unified Process - System Engineering® (RUP-SE).


Serco provides state-of-the-art architecture facilities to enhance collaboration and elicit customer feedback

Joint Interoperability – We place interoperability at the core of our operational analysis method. We focus our modeling efforts on addressing the goals and objectives of Joint and Service command organizations, and link each of our architecture elements to a warfighter requirement. We model the interactions between warfighters and supporting systems in achieving their goals and objectives through customer-vetted architecture models.

Spiral Development – The strength of our Net-centric EA approach lies in its implementation into a spiral development approach that anticipates change and manages risk. We believe OOAD techniques are the only proven, reliable way to capture the requirements of today's complex situational and organizational scenarios. By using spiral approaches, such as IBM's RUP-SE, we provide architectures from the perspective of multiple stakeholders. The iterative development technique native to spiral methods allows us to manage risk by tackling the core architectural problems first, avoiding major problems downstream, when setbacks are more costly in terms of time and expense. The spiral approach also provides a method to quickly incorporating changes, providing the dynamic response governmental agencies require. By capturing the operational and system design in industry standard UML, we can place the architecture in an electronic repository and model the impact of change on the mission.

Evolutionary Acquisition – What value does an engineering approach provide if you are unable to acquire and implement the solution? Serco's method provides a manageable approach to adapting architectures more closely aligned to operational requirements. By defining the service components needed to fulfill stakeholder capabilities, we can accelerate the development of a multi-Program Objective Memorandum (POM) acquisition plan by discovering re-usable components in other locations on the network. In addition, we assist in providing prioritized timing of key components. Priority component implementation is the evolutionary method of realizing capabilities, and when modeled properly, service components can be easily and quickly adapted to provide the flexibility needed in today's and tomorrow's aerospace structure.

Continuing Leadership in Systems Engineering through the Application of Object-Oriented Analysis and Design

Boeing Phantom Works Architecture Support – Since 2003, Serco Inc. has provided architectural support for Boeing's Internal Research and Development (IRD) programs. The Serco team has provided architecture support for several divisions within Boeing Phantom Works, Boeing Integrated Defense Systems, and Boeing Commercial Airplanes. The wide diversity of projects included:

  • Facility Protection and Battlefield Situational Awareness models for Phantom Works Homeland Defense
  • System development support and requirements gap analysis models for Boeing Commercial Airplanes
  • Architectural model and CONOPS development support to Apache and Chinook program engineers
  • Architectural artifacts and documentation for current and new platform development for Derivative Aircraft Platform within Advanced Platform Systems
  • Architecturally based documents to help capture future requirements for Boeing Phantom Works Advanced Navy Strike platform development engineering teams

Serco Inc. earned recognition as The Boeing Company's 2006 Supplier of the Year (category of Technology) for our commitment to excellence and customer satisfaction. The Boeing Supplier of the Year award is the company's premier supplier honor, presented annually to its top suppliers in recognition of their commitment to excellence and customer satisfaction. Serco Inc. was one of only 11 top honor suppliers selected in various commodity categories for their performance in 2006. Awardees were selected from a pool of more than 27,000 Boeing suppliers from nearly 100 countries around the world. Additionally, Serco was recently awarded Boeing's 2009 Performance Excellence Award!

USNORTHCOM Homeland Defense and Civil Support (HD/CS) Capabilities Based Assessment (CBA) – The HD/CS CBA EA supports the Joint Capabilities Integration and Development System (JCIDS) requirements for the USNORTHCOM HD&CS CBA, one of DoD's 2008 Top 25 Transformational Priorities. The architecture serves as the foundation for developing the 425 HD&CS critical capabilities, 31 primary capability gaps, and 118 recommendations for DoD to undertake to address the capability gaps. The highly scalable and adaptable HD/CS CBA EA provided NORTHCOM with a disciplined systems engineering approach for this challenging task facing similar transformational issues such as an extremely diverse, international stakeholder community of government, civilian and foreign partners that must work as a cohesive team to develop an effective solution. Moreover, similar airspace, surveillance systems, space based navigation and interactive protocols and procedures for emergency response scenarios. The HD/CS CBA served as the framework for multiple follow-on DoD and DHS initiatives and NORTHCOM nominated the HD&CS CBA EA for the coveted 2008 and 2009 DoD Enterprise Architecture Achievement Award. Highly impressed, OASD (NII)/DoD CIO (authors of DoDAF 2.0) included our architecture initiative as a presentation topic at the prestigious 2009 DoD EA Conference.

Joint Space Operations Center (JSpOC) Mission System – Air Force Serco employs OO/UML techniques to design required operational capabilities for joint space warfighters. JMS is a large Air Force Space Command Directorate of Requirements managed program to develop net-centric services for space situational awareness; identification and characterization of space threats; and, command and control of Space forces. Primarily using a federated and integrated configuration, the AFSPC Capability Area Architecture and the JMS Enterprise Architecture capture JSpOC mission functions and visionary, net-centric system requirements respectively. Collectively, these architectures provide a critical decision aid and a means to document and communicate warfighter needs and material solutions to meet those needs, thus enabling the ability to develop highly automated services in support of the JSpOC's missions of space C2, integrated SSA, and defensive space control. The architecture approach provides stakeholders with a means to identify, document, and control operational concepts, link and manage resultant program requirements, and realize those requirements in system design.


Serco is a leading provider of professional, technology and management services focused on the federal government. We advise, design, integrate and deliver solutions that transform how clients achieve their missions. Our customer-first approach, robust portfolio of services and global experience enable us to respond with solutions that achieve outcomes with value.

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Serco Inc.
1818 Library Street
Suite 1000
Reston, VA 20190
t: 703.939.6000
www.serco-na.com